Terms of service
II. GENERAL TERMS AND CONDITIONS
The following general terms and conditions apply only to distance sales contracts between A. Arnheim, horse & art bodensee, Auf dem Berg 11, 88693 Deggenhausen and their customers (consumers in the sense of the . § 13 BGB or entrepreneur within the meaning of § 14 BGB). If individual provisions are expressly related to consumers or only to entrepreneurs, they only apply to them.
Deviating terms and conditions only apply if they have been expressly recognized and confirmed by the seller.
The contract language is German. Unless mandatory law from their country of origin opposes the law of the Federal Republic of Germany.
The product images serve to illustrate the goods on offer. The colors, size and quality of the image can be influenced by the screen quality and the settings made. The decisive factor is therefore not the image, but the product description.
Errors and misprints reserved.
Offer, conclusion and storage of the contract
Information on our website represents non-binding offers for placing an order.
For Conclusion of a sales contract, the customer places a binding order and the seller sends him a written confirmation of the contract or the ordered goods. As soon as the customer receives the confirmation of the contract, the contract is effectively concluded.
The automatic confirmation of the incoming order does not represent an acceptance of the contract offer by the seller.
The seller reserves the right to withdraw from the contract in the event of missing or late delivery. However, he will only make use of the right of withdrawal if he is not responsible for the impossibility of delivery. In this case, he will inform the customer immediately and declare his resignation.
Your order data will be stored internally by us for the processing of the contract. However, you cannot access them via us. You will receive a confirmation of the contract with the content of the contract within a reasonable period after the conclusion of the contract, at the latest with the delivery of the goods.
Our delivery area includes Germany, Austria and Switzerland. Delivery to other countries only after prior request and agreement.
We only deliver against prepayment.
Shipments to PO boxes or poste restante shipments are not possible.
Unless a different delivery time is specified in the item description or a different delivery time has been expressly agreed, the following applies:
Within Germany, delivery takes place 3 working days with prepayment (Monday to Saturday) after the day you submitted the payment to your bank. In the case of delivery to all other countries according to e), the delivery period according to sentence 2 is extended by two weeks.
Prices, shipping costs
All prices are given in euros (€), including VAT.
The shipping costs listed below are added to the goods prices.
We do not ship cash on delivery. Germany: € 6.00
Austria: € 10.00
Switzerland: € 25.00 plus applicable customs duties.
Returns, environmental protection, sustainability
If you make use of your right of withdrawal, bear You the direct costs of returning the goods.
Please think a little about our environment and the long distances that a product has to go anyway. Only order goods that you really want to keep and avoid selective shipments. Please read our product information carefully! Of course we are happy to give you product information by phone or email.
We strive to produce our quality products as environmentally friendly as possible in accordance with the aspects of sustainability. Please support us with your selection care and protect our environment with short distances!
Retention of title
All goods remain our property until they have been paid for in full. The customer is not previously entitled to dispose of the goods like an owner.
Warranty, guarantee, customer service
The statutory warranty claims apply
As far as guarantee promises are advertised for individual goods, the guarantee conditions result from the information with the product description and the respective link via which you can call up the guarantee conditions of the guarantor. Guarantee commitments apply in addition to the statutory warranty claims and do not restrict them.
Place of jurisdiction
The exclusive place of jurisdiction is the court responsible at the seller's registered office for all claims from contracts with entrepreneurs within the meaning of § 14 BGB.
In the case of direct or indirect references to third-party websites ("hyperlinks") that are outside the author's area of responsibility, liability would only come into effect in the event that the author is aware of the content and is technically feasible it would be reasonable to prevent its use in the event of illegal content. The author hereby expressly declares that at the time the link was set, no illegal content was recognizable on the linked pages. The author has no influence on the current and future design, content or authorship of the linked pages. He therefore hereby expressly distances himself from all content on all linked pages that has been changed since the link was set. This statement applies to all links and references set within the author's own website as well as to third-party entries in guest books, discussion forums and mailing lists set up by the author. For illegal, incorrect or incomplete content and in particular for damage resulting from the use or non-use of information presented in this way, the provider of the linked page is solely liable, not the person who merely refers to the respective publication via links. The copyright for objects or texts created by the author on this website remains solely with the author. Any duplication or use of such graphics, audio files, video sequences and texts in other electronic or printed publications is not permitted without the express consent of the author.